Dedicated after-sales support to extend the lifespan
of your powered material handling equipment.
Dedicated after-sales support to extend the lifespan of your powered material handling equipment.
Regular maintenance is the best way to protect your powered electric equipment and guarantee high-performance. With a vast network of Sitecraft technicians and trusted partners, we offer service coverage around Australia.
Receive a callback within 2-hours for urgent issues.
Built to last, no shortcuts.
Pre-emptive maintenance saves you time and money.
We handle every request with care.
We know how disruptive downtime can be – and how important it is to get back on track quickly. That’s why our team strives to return all urgent callback requests within two hours*.
Our rapid response repair service is available for powered electric material handling equipment only. Once we understand the issue, we’ll schedule a service call with one of our skilled technicians. Our aim is to be on-site as soon as possible to assess your equipment and—where practical—get you up and running on the spot.
*Please note: While we aim to respond within 2 hours during business hours, response times may vary depending on volume and availability. Service applies to powered electric MHE only.
Regular maintenance is the best way to protect your electric powered equipment and guarantee high-performance. With a vast network of Sitecraft technicians and trusted partners, we offer service coverage around Australia.
Our on-demand service covers all basic maintenance requirements, including:
Scheduled maintenance packages help you increase cost-efficiency with more services under one fee.
When your equipment is working as hard as you, it’s normal for it to need a tune-up. We carry a wide range of spare parts for both Sitecraft and competitor equipment.
With locations across Melbourne, Sydney and Brisbane – we can deliver parts nationwide and connect you with experienced technicians for seamless installation.
Our spare parts department can assist with both off-the-shelf and ready-to-order parts. We offer fast turnaround times from 1-2 weeks and include a 12-month warranty on all parts (excluding batteries).
When your equipment is working as hard as you, it’s normal for it to need a tune-up. We carry a wide range of spare parts for both Sitecraft and competitor equipment.
With locations across Melbourne, Sydney and Brisbane – we can deliver parts nationwide and connect you with experienced technicians for seamless installation.
Our spare parts department can assist with both off-the-shelf and ready-to-order parts. We offer fast turnaround times from 1-2 weeks and include a 12-month warranty on all parts (excluding batteries).
Delivering unmatched service to help keep your equipment in prime condition.
Your satisfaction is our top priority – achieved through responsive, expert support.
We have been a market leader in material handling solutions for over 30 years.
We work on all powered equipment, whether you purchased it from Sitecraft or another brand.
Have an issue? You can check your product warranty terms anytime by contacting our team.
Need guidance? Contact us for manuals and safety procedures to maintain optimal performance.
Our standard package with no lock-in contract covers all the basic maintenance requirements including; critical performance checks, safety checks, lubrication and digital records for future service visits.
Our scheduled maintenance packages with 1-5 year contracts include all the basic maintenance requirements – plus routine repairs and one set of common parts and consumables.
We understand how important it is to get your equipment back up and running. We pride ourselves on our prompt response times – with under 2-hours for callouts on urgent issues.
Once a technician has assessed your equipment, they can provide an update on the expected repair timelines. We do our best to ensure these are fast, without compromising quality or safety.
Yes, our team provide maintenance and repairs for both Sitecraft equipment as well as competitors. This includes the ability to source spare parts for all branded material handling equipment. Please be advised that parts for non-Sitecraft equipment may not be available off-the-shelf.
All equipment purchased from Sitecraft comes with a manufacturer’s warranty. You can check on the warranty period at any time by contacting our team.
Where possible, please provide the product name, model number and machine serial number as this helps us verify your equipment and provide you with accurate information.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industrys standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industrys standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industrys standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen.
Don’t wait for a breakdown. Book your service, get a repair quote, or talk to our team today. Call us on 1300 363 152 or enter your details below and our service specialists will get in touch with you.
