Whirlpool Corporation is a world-renowned manufacturer of home appliances. It has over 100,000 employees working in 70 manufacturing and technology centers around the world.
Its Marion, Ohio plant was looking for ways to optimize part delivery into more manageable quantities for the assembly line. Inspired by the lean manufacturing processes of automotive plants, it wanted to eliminate the use of forklifts as much as possible and instead start using tuggers (tow tractors) to deliver small parts and packaging from its parts supermarket to the assembly line by Kanban. In doing so, it hoped to increase efficiency, decrease costs and improve worker safety.
With it fleet of Motrec tow trucks. Whirlpool was able to reap the multiple benefits it hoped for in replacing its traditional forklift delivery system. The plant has improved safety and increased productivity several-fold—all while slashing the costs associated with operating traditional forklifts.