I was very impressed with the level of customer service from all of the Sitecraft team involved in my recent purchase. I couldn’t fault any of the interaction from your end so my score would have to be a 10.
If I have any material handling requirements in the future you and your team will be my first port of call.
Keep up the good work.
Thursday - 7/Dec/2017
Product knowledge and level of service when speaking with staff on the phone. Clarity of information emailed, including the quotation. Ease of ordering and of delivery. Item appropriately packaged for transport.
Wednesday - 6/Dec/2017
Very quick to produce a quote. Come time to order very simple - easy phone call. Followed up when the invoice wasn't paid to tell us the goods are ready to ship just waiting on payment. Arrived then a couple of days later! Great!! Thanks Sarah
Thursday - 16/Nov/2017
prompt service, all questions answered. quick delivery. product as per requirements.
Wednesday - 15/Nov/2017
Very quick to respond to request for quote. Good communication throughout processing. Arrived assembled!
Wednesday - 8/Nov/2017
Excellent customer service - fast quote ( within an hour) and updates on order status and delivery times. Great product too!!!
Thursday - 2/Nov/2017
Nothing was too much trouble, right from quotation to accounting where I needed to change Vendor details. Service was prompt and professional ... I will be recommending Sitecraft if given the opportunity.
Wednesday - 1/Nov/2017
Customer service was great. The people I spoke to were very helpful
Monday - 30/Oct/2017
Fast efficient service easy to deal with very friendly and would use again
Wednesday - 25/Oct/2017
Prompt & responsive service. Assisted in identifying most suitable product. Courteous and on-time. Will utilise again....in coming weeks/months for warehouse change program.
Friday - 20/Oct/2017
Prompt delivery, great customer service.
Friday - 6/Oct/2017
Easy to deal with, knowledgeable staff and met agreed timeframe and work scope.
Friday - 6/Oct/2017
Great service prompt delivery and a good product
Thursday - 5/Oct/2017
great service and good follow up
Tuesday - 10/Oct/2017
Understanding of the items we were after and alternatives offered
Wednesday - 11/Oct/2017
Prompt customer service and delivery
Friday - 13/Oct/2017
Everybody in your team know exactly how and what the order details were.